Refund and Returns Policy

Effective Date: 1/12/2023

1. Refund & Returns:

All products are returnable in case the product is damaged with proof of 360 uncut video and unedited. Submit it to us by Instagram DM, Whatsapp (+91 63723321550), Email id: (mayaloomsandcrafts@gmail.com) or Contact us directly on the mention number with in 3 calendar days of receiving it. To be eligible for a return, your iteam mustbe unused and in the same condition that you received it. Your item must be original packaging.

Note: Your refund will be credited to your account within 3-4 days between or if the amount is not credited, then contact us between (10 AM-6 PM).Refund processing time takes 3-4 days.

We will notify you onces you have received and inspected your item, and late you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can make some time for your bank or credit card company to process and post the refund too.

2. How to Initiate a Return:

To initiate a return, please contact our customer support team at [mayaloomsandcrafts@gmail.com] with your order number and details about the item you wish to return. We will guide you through the return process and provide you with a return authorization if applicable.

3. Return Shipping:

Customers are responsible for the cost of return shipping. The customer must self-return the products through a safe courier or speed post and ensure that the item reaches us in good condition within 7 calendar days from the date of return approval.

4. Replacement Policy:

If you receive a damaged or defective item, please contact us immediately within 7 days with photos of the damaged or defective product. Onces we received your item, we will inspect it and notify you that we have received your returned item. We will contact you within 2-6 days (10 AM-6 PM) to take any other product of the same value or more.

5. Late or Missing Refunds:

If you haven’t received a refund within a reasonable timeframe, please check with your bank or credit card company. If the issue persists, contact our customer support team for assistance.

6. Cancellations:

Orders cannot be canceled once they have been processed and shipped. If you wish to cancel an order, please contact us as soon as possible, and we will do our best to assist you.

7. Changes to This Policy:

We reserve the right to modify or update this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

For further assistance or inquiries, please contact our customer support team at [mayaloomsandcrafts@gmail.com].

8. Contact Us:

If you have any questions on how to return your item to us, please contact us.